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Rules Division Survey

Service Survey

HOW ARE WE DOING?

The Office of Administrative Hearings requests your assistance in evaluating the quality of service that you received from the Rules Division. Your comments are important and will help us to provide the best possible service to you and others. Your completed survey will be held in strictest confidence.

Please mark the appropriate answers and make any comments that you feel are necessary. Thank you for taking the time to respond.

What is your name? (optional)


What is your e-mail address? (optional)

What was your role in contacting the Rules Division? (Check all that apply)
Rulemaking Coordinator
Subscriber to the NC Register
Attorney
Citizen
State Agency Representative
Representative of a private organization
In-State
Out of State
Other

How many times have you been in contact with the Division in the last 2 years?

For each of the following statements select the answer that best describes your overall experience with the Rules Division:

  Excellent Above Average Average Below Average Unacceptable Not Applicable
Availability of Staff to Assist You
Helpfulness, Courtesy and Professionalism of Staff Assisting You
Knowledge of Staff Assisting You
Promptness of Response to Your Request for Information
Accuracy of Information Received By You
Access to & use of Rules Website
Accessibility of the NCAC
Accessibility of Register
Information provided on rules website
Use of OAH forms


Do you have any suggestions or comments for improving the rulemaking process?


Do you have any suggestions or comments for improving the OAH rules web site?


Do you have any other suggestions or comments to improve our services?